Shipping, payment and returns

Pursuant to Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for the cost of return.

 

The return postage is at the expense of the Buyer. The return of the goods must be made in the original packaging with a copy of the invoice. All products used, blister opened or damaged by the Buyer will not be exchanged or refunded.

 

For all requests, please contact us by email: contact@hievaya.com

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